Mirhonda Studevant (www.okkmchef.com) works as a Senior Knowledge Manager with Deltek’s award-winning Global Customer Care team that follows a unified user assistance model. Currently serving as Atlanta chapter president of the Society for Technical Communication (www.stcatlanta.org), Mirhonda enjoys connecting with new and seasoned colleagues. Mirhonda earned the first TCOM bachelor’s degree awarded by Southern Polytechnic State University (www.spsu.edu) and an MBA from Walden University (www.waldenu.edu). She contributed a chapter to the textbook entitled Virtual Collaborative Writing in the Workplace: Computer-Mediated Communication Technologies and Processes by Beth L. Hewett and Charlotte Robidoux. Mirhonda will neither confirm nor deny her participation in a flash mob.